Refund policy

Refund Policy

Digital Products (Art Prints – Instant Download): All digital art prints are delivered instantly via a download link after payment is confirmed. Due to the nature of digital products, we do not offer refunds once the file has been downloaded. However, if you experience a technical issue with your download, please contact us at kokongatiditigal@gmail.com, and we will resolve it promptly.

Amazon Products: Some products in our store are fulfilled and shipped directly by Amazon. For these items, shipping times, rates, and return eligibility are governed by Amazon's policies. Please refer to Amazon's return policy for these purchases.

Contact Us: For any questions, email us at kokongatiditigal@gmail.com or call +64 021 212 3290.